[UAE] 5G| eSIM | 30-day Option available |Order now and use now|Support hotspot|QR Code
All Cities, United Arab Emirates
Konfirmasi Instan
E-voucher
Mulai dari Rp 32.117 /org
Pilih Tiket
Deskripsi
NA
Termasuk
- eSIM Option data
Syarat & Ketentuan
1. How do I download and use it after purchasing an eSIM?The system will send a QR code for downloading the eSIM to the email address linked to your order after you make your purchase.2. What should I do if I don't receive the email with the download QR code?If you do not receive the eSIM QR code, please contact online customer service or send an email to internet-hvgroup2@hvgroup.com.cn to request a resend.3. Can I download an eSIM profile on different devices?No, an eSIM profile can only be downloaded to one device for use.4. Why am I unable to "Join a mobile network plan" after scanning the eSIM QR code on my device?Please make sure your device is connected to WiFi before trying again.5. How do I switch my data to eSIM?Please check if your cellular number is enabled by selecting "Cellular – Cellular Number – Enable this number". If you still have problems, please contact customer service.6. How do I check the ICCID?If your cellular number is enabled, you can view your ICCID in "General – About – eSIM".7. I have successfully activated the eSIM service, but the applicable device is unable to connect to the mobile network. What should I do?Please turn off and restart your device and update your iOS version before trying again.8. The issue of eSIM not being able to share hotspots.Due to differences in mobile device versions, if you encounter an issue where eSIM works normally but you cannot share a hotspot, please try the following instructions to see if you can restore it:1) Is the phone a contract phone or a locked phone?2) Has the VPN been turned off?3) Has data roaming been enabled?4) Should eSIM be set as the primary number?5) Is your phone updated to the latest iOS version (iOS 13.6)?6) Please use a physical SIM card to access the internet, turn on the mobile hotspot sharing function (ensure the hotspot is available), then do not turn off the hotspot, and then switch the phone to eSIM internet access. Please try this several times and turn the phone on and off.7) If all the above issues have been resolved, please contact online customer service.
How to install eSlM on mobile phone?
Note: The installation process cannot be interrupted. Before installation, please ensure that the Internet connection of the device remains stable.
Follow the following process and scan the QR code to install
1. After placing the order, the system will send the QR code for downloading the eSIM to your travel booking after your purchase.
Follow the following process and scan the QR code to install and activate your mobile device. Go to Settings - Mobile Network/Mobile Network - Select Add Mobile Network Plan/Mobile Network to scan the QR code - After the download is complete, make some basic settings and you can start using it.
*If you cannot scan the code, you can enter the "SM-DP+ address and activation code" in the booking voucher to install it
(Due to different mobile phones and system versions, the displayed name and steps will be slightly different)
Setting up Internet access
How to set up Internet access
Most phones do not require settings
1. Activate eSIM and turn on data roaming to access the Internet
2. If you still cannot access the Internet after turning on data roaming, please restart your phone and turn on airplane mode
3. If you still cannot access the Internet after restarting your phone, please manually select a network or set an APN
Network operator/APN list:
Operator: Etisalat / DU
APN: cmhk